Managed IT Cloud Services & Cyber Security Solutions
ABOUT US
THE STORY BEHIND KAN IT
KAN IT is an Australian owned, operated and located business.
With core principle of providing excellent customer service, Ash Patel, founded KAN IT in 2017 with a goal to serve every customer business regardless of size.
Although there were many MSPs already present in Australian market, he noted a clear need for a provider that could understand the challenges and requirements of the small and medium enterprises. He designed and implemented cutting edge technological solutions to fulfil the needs of the clients as per their budget and future strategies.
“KAN do everything…IT”
aptitude and with root cause problem resolution motto, KAN IT is now proudly serving customers from Education, Retail, Manufacturing, Hospitality and Real Estate sectors.
Cost Centre to Value Centre
At KAN IT, we work to provide solutions that are secure, stable and scalable. We are on a mission to convert the so-called cost centre of corporate IT to the absolutely wonderful Value Centre.
Reliability and redundancy achievements are the two of our primary objectives for all of our clients. We believe in perfecting the design on any infrastructure to a point that it is self-proactive. Once this is achieved, we can reach where IT becomes a value centre and starts working to increase the ultimate Value Investment Ratio.
With our products, we present to you a catalogue of services that would mean all the needs of your business are catered for. We can provide protection, efficiency and stability in your ICT environment supporting all your business processes.
SERVICES FOR YOU
At KAN IT, we provide following Consultation as a Service (CaaS):
- vCIO - meet the legislative requirements without extreme overheads
- Strategic and technical guidance and leadership.
- Proactive works planning
- Site relocations
- Project Management
- Information Security reviews
- Quarterly business reviews
- Website development and maintenance
At KAN IT, we provide following Communication as a Service (CaaS):
- Unified communications through our partners (TPG, Optus, Applied VoIP)
- Skype for Business, Cisco Jabber and other communications setups
- Telephony and Internet links
- Exchange/ O365 mail/ Gmail for Business
- Setup and maintenance of video conferencing solutions
At KAN IT, we provide following Continuity as a Service (CaaS):
- Backup management (setup, monitoring and reporting)
- Disaster Recovery Plan and processes
- checks on integrity and availability of the backups
- Benchmark rquirements: RTO/RTA, RPO/RPA
- Businees Conitinuity Reports and Business Continuity Planning (Capacity/ Status/ Trajectory)
At KAN IT, we provide following Productivity as a Service (PaaS):
- Office 365 suite
- Google G suite
- Virtual desktops (Onsite and web hosted)
- Line of Business applications (Purchase and maintenance)
- Automation Technologies (MS Flow, Zapier, etc.)
- Business Operations Applications
- Regular patching of the applications
KAN IT is authorised reseller/partner for Microsoft Surface Devices and all of the Dell, Lenovo, HP, Intel, CISCO and all major IT vendors' offerings.
At KAN IT, we provide following Hardware as a Service (HaaS):
- Servers, workstations, desktops, laptops, thin clients
- Tablets, phones handsets
- Networking equipment
- Storage and DR equipment
- Printing/scanning equipment and services
we provide solutions with following options - Outright / Lease / Finance
At KAN IT, we provide following Hosting as a Service (HaaS):
- Colocation
- Cloud hosting
- Website hosting
- Email hosting
- Domain name services
- Virtual Server Hosting
At KAN IT, we provide following Security as a Service (SaaS):
- Round the clock AntiVirus and Malware Monitoring
- Patch Management
- Scheduled and emergency security updates
- Scheduled security reports
- Security Policy
- Pen testing/ external audit
- End user guides and training
- Certifications via partners
- Firewalls
- Security Management
- Data management policies and processes
At KAN IT, we provide following Support as a Service (SaaS):
- Helpdesk that works the hours you work
- Multiple ways to connect to us- Phone, Email, Messaging
- Training manuals and training sessions for end users
- Onsite assistance for the staff
- Rapid remote support through ConnectWise RMM
- After hours support
- Training services
- On demand as well as proactive network audit and maintenance
CUSTOMER SATISFACTION AROUND AUSTRALIA
PRICES & PACKAGES
BRONZE
Essential Package
Our packages are being updated/upgraded to suit the needs of the post pandemic era. Please check back soon. Or contact us to create a customised package as per your business requirements.
SILVER
Adequate Package
Our packages are being updated/upgraded to suit the needs of the post pandemic era. Please check back soon. Or contact us to create a customised package as per your business requirements.
GOLD
Full Service Package
Our packages are being updated/upgraded to suit the needs of the post pandemic era. Please check back soon. Or contact us to create a customised package as per your business requirements.
VIP
IT Above and Beyond
This package will be designed specifically to cater your current and future business requirements. Please contact us to get strategic & technical guidance to streamline your business processes, make them effective and efficient.
TESTIMONIALS
“We are extremely satisfied with the experience we have had with KAN IT.
Ash is very professional, prompt, understands clients needs and is able to resolve any issues very swiftly and with ease. He not only comes up with a solution but is able to explain the whole concept well, which makes the understanding even better. Ash is patient, willing to help, cheerful, intelligent and delivers on time with a complete solution.”
– PANKAJ GOEL
CEO, ALTEC College
“Ash is very prompt and knowledgeable person. He knows very well about his work and find Solutions quickly. Can always recommend to anyone.”
– MAYUR PATEL
Founder, Patel Blinds
“Ash is an innovator when it comes to providing IT solutions. He was able to deliver for us a solution where he liaised with multiple different technology vendors and delivered a solution that was custom fit for my business.”
– RINVIZ
Director, RMS Traders
“We are extremely happy with the speed and accuracy of the service we receive from KAN IT. Being a customer facing, extremely competitive business we need an IT partner that is reliable and prompt.
KAN IT delivers on this need.”
– SAHIL
Director, Hello World, Plenty Valley
Our Valued Vendors
CONTACT US
ABN 53 627 056 660 / ACN 627 056 660
VIC 3024 – Australia
